Every council must establish, by bylaw, a position of CAO. The council may give the position an appropriate title, such as Town Manager or Administrator. The CAO is the administrative head of the municipality.
The CAO’s responsibilities include:
- ensuring that the municipality’s policies and programs are implemented
- advising and informing the council on the operation of the municipality
- performing other duties assigned by the council
- ensuring appropriate staffing is in place
Councillors work with the CAO to keep informed on what the municipality is doing and will depend on the administration to provide information so they can make sound decisions.
A performance appraisal system for the CAO is a key building block for a lasting and positive relationship between the council and the CAO.